Purpose
The Sales Return Entry flow handles customer refunds. It links returns to specific sales to ensure accurate pricing and inventory management.
Step 1: Find Sale
Screen: `SalesReturnEntryScreen`
- Search Book: Find the product being returned.
- Select Sale: List shows all sales containing that book (with Customer Name/Guest info).
- Tap: Select the specific sale to return against.
Step 2: Confirm Return
Screen: `SalesReturnEntryDetailsScreen`
- Customer Info: Shows who bought the items.
- Items List:
- Return Qty: Input quantity to restock/refund.
- Validates against original sold quantity.
- Summary: Total Refund calculation (accounting for original discounts).
- Confirm:
- Restocks items (Increments stock).
- Deducts from customer balance (if Credit) or records refund.
Interactions
- Search & Select: Locate the original transaction.
- Input Return Qty: Define what is coming back.
- Process: Tap Confirm Return.
- Success dialog enables Printing or WhatsApp sharing of the Credit Note/Refund Receipt.
